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Switching to another PayPal account for payments

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Hosted Apache Solr shut down on October 31, 2022. Read this FAQ for more details.

If you would like to switch the PayPal account that is currently paying for your Hosted Apache Solr subscription, the process is:

  1. Cancel the existing PayPal subscription:
    1. Log in to your PayPal account.
    2. Click Profile at the top of the page.
    3. Click My Preapproved Payments in the Financial Information column.
    4. Click View the Agreement next to the merchant agreement you want to cancel.
    5. Click Cancel or Cancel automatic billing and follow the instructions.
  2. Contact Hosted Apache Solr support and ask to have your subscription payment reset.
  3. (After Hosted Apache Solr replies), log into your account, and view the details for a given subscription. On the details page, click the 'pay for this subscription' link.
  4. Complete the subscription payment via PayPal, and your payments should now be through the correct PayPal account!