Support

Support Pages / FAQs

Title	Last Updated
Cancelling a single Hosted Apache Solr subscription	June 2020
Cancelling Your Hosted Apache Solr Account	September 2013
Connecting to your Hosted Apache Solr Core	May 2018
Enable partial word match keyword searching with EdgeNGramFilterFactory	March 2020
Fix 'internal solr server error (0)' when indexing content	June 2020
Hosted Apache Solr Sunsetting FAQ	July 2022
How do I switch between monthly and annual billing?	May 2020
How to view your PayPal subscriptions	February 2019
Managing your Hosted Apache Solr Account	August 2013
PayPal payment error "Sorry — your last action could not be completed"	July 2016
Searching with or without accents, diacritics, and special characters	September 2016
Switch your subscription from IP to HTTP Basic Authentication	May 2018
Switching to another PayPal account for payments	March 2015
Using Tika and the Attachments module to index PDFs, DOC files, etc.	June 2017
What if I get a 'Schema modified' warning on Drupal reports page?	June 2020
What kind of servers and infrastructure does Hosted Apache Solr use?	May 2018
Z - (Deprecated) Adding your server's IP address to your subscription	May 2018
Z - (Deprecated) Finding Your Server's IP Address	May 2018
Z - (Deprecated) Using Hosted Apache Solr with Dynamic IP addresses	May 2018

If you can't find an answer to your question in the support pages listed above, please send an email with your questions to support@hostedapachesolr.com, or fill out and submit the form below: