Support

Support Pages / FAQs

Title	Last Updated
Adding your server's IP address to your subscription	June 2014
Are there other services that can help make my site search better?	October 2014
Cancelling Your Hosted Apache Solr Account	September 2013
Connecting to your Hosted Apache Solr Core	May 2015
Enable partial word match keyword searching with EdgeNGramFilterFactory	July 2017
Finding Your Server's IP Address	July 2013
Managing your Hosted Apache Solr Account	August 2013
PayPal payment error "Sorry — your last action could not be completed"	July 2016
Searching with or without accents, diacritics, and special characters	September 2016
Switching to another PayPal account for payments	March 2015
Using Hosted Apache Solr with Dynamic IP addresses	March 2016
Using Tika and the Attachments module to index PDFs, DOC files, etc.	June 2017
What kind of servers and infrastructure does Hosted Apache Solr use?	May 2015

If you can't find an answer to your question in the support pages listed above, please send an email with your questions to support@hostedapachesolr.com, or fill out and submit the form below: